Application not downloading

We have received several reports about this and unfortunately it looks like a problem of Google's checkout and/or your bank.

The first thing to do is to have a look at your Google Checkout account at https://checkout.google.com .

Your payment might probably have been declined even if the market say "Purchased". Some credit cards/banks are blocking international purchases with a foreign money (Euros) by default. Since LevelUp Studio is located in Europe, the transaction is done with Google Checkout UK. You might contact your bank in order to remove that limit.

Here is a list of the payment methods working with Google Checkout:
http://market.android.com/support/bin/answer.py?hl=en&answer=10...

The Android Market allow you to try an application for 15 minutes now (Before it was 24 hours). When you buy it, it gets an authorization from your credit card using the price of the application. You pay only if you keep the application for more than 15 minutes. Otherwise if you uninstall, it just cancel the authorization.

Please note that only a few gift cards works.

If you want to send us your order number to unlock it and permits you to download it again : Unlock Payment