The Authorization between Plume and Twitter could not be created? Possibilities: No connection, wrong phone date/time or you did not authorize plume?
T. Sharp
I have an LG Optimus M with 2.2.1 Android on it. I've used Plume before and loved it. I had to delete it because of space. When I finally cleaned out my phone. I re-downloaded Plume, but when I click on the start button it says "The authorization link between Twitter and Plume could not be created. Possibilities: No connection, wrong phone time and date or you did not authorize Plume. Can anyone tell me what the problem is?!
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2 Posted by Black on 18 Aug, 2012 08:47 PM
The same thing happend to me can some one please fix this! Plume is the only twitter app I like
3 Posted by Black on 19 Aug, 2012 04:42 PM
Is there anyway you guys can fix this?
4 Posted by devan on 19 Aug, 2012 06:02 PM
its happening to me too!
Support Staff 5 Posted by Leflou on 20 Aug, 2012 09:02 AM
Hi,
Can you please check your Time Zone between your smartphone and Twitter's Website ?
It can be related to this
Regards
6 Posted by Black on 20 Aug, 2012 11:50 AM
How do check the time zone between the phone and twitter?
Support Staff 7 Posted by Leflou on 20 Aug, 2012 11:58 AM
On the Website, go to the settings and you'll find how your time zone is set.
Check that on the settings of your smartphone, if you got the same Timezone.
Hope it helps
Regards
8 Posted by Black on 20 Aug, 2012 12:05 PM
Sorry but it didn't work.... I downloaded ubersocial and it authorized without a problem but plume won't even go to the authorization link to let you log in please help!
9 Posted by Jonathan on 20 Aug, 2012 12:57 PM
I'm having that same problem I had to get app again but it want let me get on
Support Staff 10 Posted by Leflou on 21 Aug, 2012 08:05 AM
Can you please give me your device specification and describe me very precisely the manipulation you are doing with Plume when you try to login ?
It can help me to reproduce things and/or find a solution about that.
Thanks
11 Posted by Jonathan McKinney on 21 Aug, 2012 10:53 AM
Its a Sanyo zio Android by kyocera I had plume once I had to reset my
phone n I tried to redownload the app when I hit start it say it can't get
Support Staff 12 Posted by Leflou on 21 Aug, 2012 12:17 PM
Can you check that your Date&Time's settings is set to Automatic ?
Regards
13 Posted by Jonathan McKinney on 21 Aug, 2012 12:23 PM
Yes I did that I even took plume off n redid it
Support Staff 14 Posted by Leflou on 23 Aug, 2012 07:13 AM
Hi,
Have you check on Twitter's account that you have not Revoke the access to Plume ?
Are you using Wi-Fi connection or 3G ?
Regards
15 Posted by Jonathan McKinney on 23 Aug, 2012 11:20 AM
I'm using 3g
16 Posted by Black on 23 Aug, 2012 01:13 PM
Wi-Fi
Support Staff 17 Posted by Leflou on 24 Aug, 2012 08:16 AM
Can you try with a Twitter test account ? Or another one if you have several account ? I talk with the developers about this login issue.
The login issue (with the message about TimeZone / connection verification) is not related straight to Plume. The application send information through the network to Twitter that check that, that's why it's not easy to find why you can't login. Sometimes it can be Twitter's issue.
The Oauth issue can be related to the Android's system. Something is blocking between the system and the network at this time (Firewall or something similar perhaps ?)
Please keep trying to login and try also with different account.
Sorry for the inconvenience. Thanks for your feedback.
Regards
18 Posted by Cameron on 01 Dec, 2012 04:08 PM
I had to delete plume from my phone and now it doesn't work. By accident, I revoked the access of plume on the twitter website. Is there any way that i can undo this?
Support Staff 19 Posted by Leflou on 03 Dec, 2012 07:48 AM
Hi,
@ Cameron: In the Twitter website settings, go in the Applications options, and find Plume for Android. then click the button you'll find right to the icon. You can cancel your Revoked access.
Hope it helps
Regards
System closed this discussion on 28 Dec, 2012 09:53 AM.