Plume FC'ing when swiping between columns
Metfanant
Im trying to track down an issue that ive been having over the past 24 hours or so...something is not playing right between Plume and the current ROM im running on my phone...
Phone: Samsung Galaxy SIII (Verizon Wireless)
ROM: Synergy ROM v1.6
Issue: It does not happen all the time, but often when i come back to my phone after an extended period of time and i open Plume it will open fine...load my TL...but once i swipe to the right to see my direct messages or other columns it will freeze up and FC...ive used the option in settings to send a handful of logs to the developers throughout today as it would happen...
im fully aware that this could be a problem with the ROM im running and im also looking into things on that end...hopefully the devs here at level up can look at the logs ive sent and see what is wrong...or even if there is a way i could at least be told what to pass on to the developer of the ROM to see how things can be made to work...
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2 Posted by Adrian on 13 Aug, 2012 04:35 AM
I'm also having the same issue. :(
Support Staff 3 Posted by Leflou on 13 Aug, 2012 11:21 AM
Hi,
Are you using the latest update of Plume (4.14) ?
If you have still this issue, please try to reproduce it, then after the Force Close, get back in Plume and Tap the option Generate Logs and send us your file.
Thanks for your feedback
4 Posted by Adrian Tan on 13 Aug, 2012 12:39 PM
Hi,
I just updated to 4.14. Was there a recent update from 4.13? This is
because I'm pretty sure that I was just using 4.13 that states that some
startup crash has been fixed.
Also, it's kind of wierd to see the change log skipped 4.13. See attached.
Thanks!
Support Staff 5 Posted by Leflou on 13 Aug, 2012 02:07 PM
The 4.14 is available since today.
In the Changelog, you can see the 4.13 log concern a startup crash hotfix.
Regards
6 Posted by Adrian Tan on 13 Aug, 2012 02:09 PM
You mean 4.14?
Anyways, I'm already ok. :)
7 Posted by Metfanant on 14 Aug, 2012 05:09 AM
Leflou...
I can confirm one thing in regards to my crashes...the ROM i was running had some built in ad blocking...after some discussions with the developer of the ROM we determined it was the adblocking that was causing Plume to crash...he was not exactly sure what about Plume in particular was causing it to crash when the ads were blocked, but disabling the ad blocking of the ROM fixed my particular crashes...
i don't know if this is something that would be remedied by the recent update or not..
Support Staff 8 Posted by Leflou on 14 Aug, 2012 08:52 AM
Hi,
Thanks for your feedback. I don't think that the developers can do something about that if the issue come from a third-party application that prevent ads to be displayed. I'll ask the developpers.
Regards
System closed this discussion on 28 Dec, 2012 09:49 AM.