Replying to retweets: @name bug
Charles in Vancouver
Using the latest version of Plume on my Galaxy Nexus with
Jellybean, here is what I did:
1) I opened the profile of @MayorGregor
2) I tapped a retweet of @Miss604 that appears on his stream
3) I tapped Reply
4) Plume asked if I wanted to include @Gregor in my reply.
Expected behaviour: It should have asked if I wanted @MayorGregor
in my reply.
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Support Staff 2 Posted by Leflou on 30 Jul, 2012 11:52 AM
Hi,
By default, @MayorGregor will be add, then you can choose to add the other @ that are concerned by this.
Hope it helps
Regards
3 Posted by Charles in Vancouver on 30 Jul, 2012 02:04 PM
Did you even read what I wrote???
Please read carefully. The prompt did not ask me to include @MayorGregor.
It asked me to include @GREGOR. Not @MayorGregor. The tweet I was replying to had nothing to do with any user named @Gregor.
Please acknowledge that you have read this and that you understand why this is a BUG.
Support Staff 4 Posted by Leflou on 30 Jul, 2012 02:42 PM
Don't worry. I read your post, reproduce it and ask developpers.
By default, your reply will add @MayorGregor (and you don't have to choose it in a list). The list appear if their other twitter's account mention.
You can test for example with the latest tweet of MayorGregor (27 July) where you have @sharkhitect in it. If you tap Reply, you just have @Sharkhitect in the list.
Regards
5 Posted by Charles in Vancouver on 30 Jul, 2012 02:45 PM
Yes I understand how it's supposed to work. You don't need to bring that up.
The bug is, when I am replying to a retweet, it asks me to include a handle that has nothing to do with the tweet. The handle it suggests is based on the first word of the retweeter's "real name". So instead of @MayorGregor it suggests @Gregor.
Support Staff 6 Posted by Leflou on 30 Jul, 2012 02:56 PM
No, i test it and i saw this @Gregor. I also show this to our developpers and i also try with other twitter's account.
I will talk again about that to our developpers but according to them, there's no bug in that. It's just a coincidence and in fact, in the list, you don't have to see @mayorGregor as you are replying a retweet of him.
7 Posted by Charles in Vancouver on 30 Jul, 2012 03:08 PM
How in the world can they say it's a coincidence and not a bug?
There is no @Gregor mentioned anywhere in the tweet. Therefore the fact that it brings up @Gregor is a bug.
Try it with any retweet and you'll see. Reply to a retweet by @ActuallyNPH and it will suggest @Neil. Reply to a retweet by @BarackObama and it will suggest @Barack. Reply to a retweet by @Oatmeal and it will suggest @Matthew.
For whatever reason, in the switchover to the new version where it shows "real names" more prominently than @handles, it's mistakenly reading the "real name" field when suggesting who to @mention when replying to a retweet.
Support Staff 8 Posted by Leflou on 30 Jul, 2012 03:12 PM
I will forward this to our developpers and i'll make other test.
Thanks for your feedback
9 Posted by Ian on 30 Jul, 2012 03:47 PM
In case Charles' explanation isn't clear, let me try.
The new guidelines from Twitter say what the user has put in the "Name" field of their profile should display more prominently than their "@username". On retweets, the text used to say "retweeted by @BobSmith", but now it says "retweeted by Bob". When replying to that retweet, Plume tries to reply to @Bob (who might not exist) rather than @BobSmith.
Support Staff 10 Posted by Leflou on 31 Jul, 2012 08:12 AM
@ Charles: I made other tests with retweet and i show that issue to our developpers. They will have a deeper look at that as soon as possible. Thanks for your feedback.
Regards
11 Posted by MiniYoshi on 03 Aug, 2012 11:42 AM
I can confirm this bug.
Simply speaking, when we QT a retweeted tweet, Plume would automatically add the retweeter's real name (@Real Name). This is abnormal because @Real Name is meaningless. The correct behavior should be add @username.
12 Posted by Bryan on 05 Aug, 2012 12:42 AM
I too can confirm this bug. Has happened to me many times.
I hate the whole prominence of "real names. I chose my handle for a reason. Now, I've changed my "real name" to be the same as my handle.......
System closed this discussion on 28 Dec, 2012 09:57 AM.