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isaac

06 Jul, 2012 12:10 AM

Hi I have plume on my android but its been 2 days its acting up. Never happen to me before. Can I please get some help. Is it me or it's the app

1. 2 Posted by isaac on 06 Jul, 2012 12:14 AM

   

   My plume won't load. I still see the tweets from 2 days ago

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2. Support Staff 3 Posted by Leflou on 06 Jul, 2012 07:58 AM

   

   Hi,

   Can you be more precise about your issue please ? Is that you have a Update problem with your tweet ?

   Can you made this to test your livestream mode ?

   Enable it on the settings, choose World in Trends and then one of the first Hashtag.

   If your update is ok you must see green dot on top and then the New Items should increase itself.

   Try this if you can with WiFi connection and 3G.

   I'll forward you logcat to our developpers.

   Thanks

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3. 4 Posted by Isaac Mboup on 06 Jul, 2012 11:55 AM

   

   I did what u told me to do but instead of green dot I see red dots. What do

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4. Support Staff 5 Posted by Leflou on 06 Jul, 2012 12:11 PM

   

   Hi,

   If you see red dots, that means that your are not connected to a WiFi or 3G connection.

   What happen if you manually pull your Timeline list ? It should Refresh when you are doing that.

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5. 6 Posted by Isaac Mboup on 06 Jul, 2012 12:24 PM

   

   I see the green dots now. Thanks for yo support.

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6. System closed this discussion on 28 Dec, 2012 10:00 AM.

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