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Brian Irizarry 's Avatar

Brian Irizarry

29 Jul, 2012 02:22 PM

Everytime for 2 days now when I click the settings for theme changing it just force closes samsung galaxy d fyi never had this happened before I cleared data in management still no go ....any help is appreciated!! Thank you :-)

  1. Support Staff 2 Posted by Leflou on 30 Jul, 2012 01:02 PM

    Leflou's Avatar

    Hi,

    Are you using the version 4.11.1 ? If you still have Force Closed issue, can you please send here a logcat ? Here's the process

    aLogCat from the Android Market, it is a free application.

    Then try to reproduce the error/Force Close and right after that, use aLogCat and send me the error logs to: support[at]levelupstudio.com

    If you could mention in the subject of the email, the reason and name of the application, that would save me time!

    Thank you again!

  2. 3 Posted by KraziErokZ on 30 Jul, 2012 02:39 PM

    KraziErokZ's Avatar

    thanks for your response its no biggie at all i have the purchased BW app
    and this never happened before but im running Froyo 2.2 kb5 still so that
    might be the issue as i know you guys updated recently which is fine
    because i always have backups of my apps i just reinstalled 4.10.5 and its
    working smooth again ill just stick to this one unless you would really
    like a log i can try to reproduce it for you so others might/wont have the
    issue does the log cat built in the app work?

  3. Support Staff 4 Posted by Leflou on 30 Jul, 2012 02:48 PM

    Leflou's Avatar

    As u wish,

    But it can help our developpers to find what was going on with this Force Close.

    Regards

  4. 5 Posted by KraziErokZ on 30 Jul, 2012 02:58 PM

    KraziErokZ's Avatar

    i sent the log to [email blocked] some kind of csv file i guess
    thats the log here you go

  5. 6 Posted by KraziErokZ on 30 Jul, 2012 03:29 PM

    KraziErokZ's Avatar

    well i try to send it there and it just keeps saying sending so i think
    gmail sync is acting up with it right now because it has not sent yet

  6. Support Staff 7 Posted by Leflou on 31 Jul, 2012 07:57 AM

    Leflou's Avatar

    Hi,

    You can attach here your file if you want with another post

    Regards

  7. System closed this discussion on 28 Dec, 2012 09:58 AM.

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