i want my money back!!!
david
the apps doesnt works in a 100% not even a 50% i cant change the
skins weather conditions are not available i cant change or
custom
anything...i want money back i tryed 5min after the donwload but i
couldnt get my money back DO SOMETHING ABOUT IT!!!!
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Leflou on 27 Jul, 2012 11:27 AM
Can you describe your issue more precisely ?
What's happening when you are downloading a new skin ? Have you got all your previous skin ?
Destroy the Widgets, Reboot your smartphone after the update and create new widgets can in most case fix some issues.
Sorry for the inconvenience.
Regards
3 Posted by Bob Marley on 02 Aug, 2012 04:49 PM
El 27/07/2012 05:27, "Leflou" <
[email blocked]> escribió:
>
> i will describe you this issue more precisely: I JUST WANT MY MONEY BACK
BECAUSE THIS APP SUCK, NOT FAIR ITS TOO EXPENSIVE JUST FOR 4 WEAK WIDGETS
THEY ARENT BEAUTIFUL ACTUALLY THE OPOSITE... I DONWLOADED IT AGAIN BUT
THERES NOT EVEN ONE SKIN....U JUST STOLE MY MONEY I DONT WANT THIS APP I
WANT MY MONEY BACK BECAUSE ITS UGLY N WEAK I CHOOSE WHAT APPS ILL HAVE
ON.KYBPHONE NOT YOU. ..SO... GIVE THAT MONEY BACK N THATS ALL...
Support Staff 4 Posted by Leflou on 03 Aug, 2012 07:20 AM
@Bob Marley : You Have the choice between more than thousands of Skins for your clock (http://market.beautiful-widgets.com/). You can find that some of them are not so beautiful, but you can also create your own (http://levelupstudio.com/skincreator/). Have you seen when you are on your skin list that you can swipe on ther right to download the other skins ? And sorry about your refund, we offer a 24h Policy Refund not 6 Days. But you'll be perhaps please to know that the developpers are working on a brand new version of Beautiful Widgets. And remember, no smartphone, no cry. Peace...
5 Posted by Bob Marley on 03 Aug, 2012 12:57 PM
Hahaha you are so pathetic!!!!! Well give me your ID because im going tp
report you, show some respect to costumers what do u lnpw about me to judge
me like that!!?? Do u know something....i have a SAMSUNG GALAXY NOTE and i
bet that you dont even have a galaxy ace hahahahah i have a question for
you... Are ypu retarded or just stupid i try to refund my money 5minutes
after download not 6 days thats why that same day i try to refund it BUT
YOU STOLE MY MONEY the google play refund policy said that i have 15min to
refund so you own me money, get a life and a real job you are just mad
because your poor economical status because you cant affort a real
smartphon you are very lame please give me your ID i will report your
badass attitud and thanks for nothing!!!
El 27/07/2012 05:27, "Leflou" <
[email blocked]> escribió:
Support Staff 6 Posted by Leflou on 03 Aug, 2012 01:24 PM
@bob: Let me be quite clear about refund policy. If you act within 15mn after purchase your application, Google Cancel your payment and refund your account.
After this delay, we offer our customers 1 day Refund Policy. We have no problem to refund customers that are not happy with our Application. If the google 15mn refund policy don't work,, we can do it within this time.
In Google Play, we have wrote this : "Please note that we allow more than 15 minutes for the refund policy because we think it is too short. You can contact us from Google Checkout within 24 hours with an explanation on why you are not interested in keeping it.". So you know that it's possible for you to have a refund if you don't like / need / whatever reasons our applications.
I did'nt saw this morning the first post was from the same user (it was coming from david and the post of this morning is coming from bob marley). I asked you if i can be of any help with the application (that doesn't mean i didn't want to refund your account).
And this morning, i just saw a CAP post with (APP SUCK, STOLE, and so on) coming from bob marley (and not david).
I think i show respect to our customers but i'm not trying to convince anyone about that.
As your first post was wrote on 27June, your account will be refund. Next time, just choose more carefully your words and explain clearly and in a polite way that you want a refund.
Regards
7 Posted by Bob Marley on 04 Aug, 2012 05:04 PM
Next time use you brain and think more carefully what you say to costumers,
i post it as a gift for your huge respect for me calling me poor and you
said i was crying too.... I ask for your ID to report you badass attitude
and what happen you are afraid and because of that you refund my money,
well at least you get a part pf the message and you gave me thw money back
but you need to learn how to treat costumers and thats a fact, please i
dont want to waste my time in situations.like this so..... Thanks and good
bye!!!
El 27/07/2012 05:27, "Leflou" <
[email blocked]> escribió:
Support Staff 8 Posted by Leflou on 06 Aug, 2012 09:00 AM
Next time, be polite and i'm sure you won't have any problems with your request.
And why are you saying i'm calling you poor, i don't see where i am talking about that in my answers. Perhaps you didn't understand the reference to a specific song of Bob Marley.
Regards & Have a nice day
9 Posted by Bob Marley on 06 Aug, 2012 04:02 PM
Ok thats more than enough what do you know about being polite you have to
show some respect, why are you scared and dont stop crying you are so
annoying please give me your ID i have to report you i cant tolarate your
ignorance anymore and stop sending me emails thats private and if you keep
sending its ilegal, and i repeat give me your ID i will report you
El 27/07/2012 05:27, "Leflou" <
[email blocked]> escribió:
10 Posted by Jorodan on 06 Aug, 2012 04:33 PM
Hi,
The messages from LeFlou were perfect.
He gave you all the information needed if you want a refund before your first day with our application.
Now, you are shouting and trying to do some pression on LeFlou. It is not usefull.
Please, give us your order ID, or we will not be able to do anything.
Best regards,
Julien
CTO at LevelUp Studio
System closed this discussion on 28 Dec, 2012 09:56 AM.