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puredorian95

14 Jun, 2012 10:59 AM

Hello. I've bought your app from google play, but my question is, can I get a refund? 15 minutes already passed, any answer will be much appriciated.

Best regads

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1. 24 hours refund policy

   The Android Market allow you to try an application for 15 minutes. When you buy it, it gets an authorization from your credit card using the price of the application. You pay only if you keep the application for more than 15 minutes. Otherwise if you uninstall, it just cancel the authorization and you are not charged.

   As we think that a 15 minutes window is really too short to test an application we have a 24hours refund policy. Unfortunately, we ...

   See more..

1. puredorian95 closed this discussion on 14 Jun, 2012 11:02 AM.

2. puredorian95 re-opened this discussion on 14 Jun, 2012 11:02 AM

3. 2 Posted by puredorian95 on 14 Jun, 2012 11:02 AM

   

   Order number is 12999763169054705758.03937910206041817218.1326472977.1

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4. Support Staff 3 Posted by Leflou on 15 Jun, 2012 10:20 AM

   

   Hi,

   We propose a 24h Refund Policy instead of 15mn.

   I check your google checkout account and unfortunately, we canno't refund the purchase you made on January 13th.

   Regards

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5. System closed this discussion on 28 Dec, 2012 10:01 AM.

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